Frequently Asked Questions

Pluscrates do supply to domestic users. Simply go to the domestic section here to obtain a quote or place and order.

Yes we do. Owing to our special relationship with Advanced Crates Ltd, we are able to offer new crates at attractive prices. On specific orders these can be supplied in a preferred colour, stamped with your company name telephone number or logo and can typically be supplied within 2 weeks.

We welcome 48 hours notice or more but are quite used to processing our clients instructions with one days notice. For an additional emergency fee we can often process same day orders.

Pluscrates supply crates across the UK at competitive rates. The rates offered relate to the quantity required and the period of rental. Domestic users can obtain a quote or place an order on line here in our domestic setion. Commercial Relocation or Facilities Management and business users will also find information in the commercial section here and are invited to email or call us for a specific quotation or to place a first order. Business users requiring relatively small quantities of crates are invited to make use of our domestic on line ordering facility.

Rental starts from the day of delivery. On-line payments will only generate an invoice if product exceeds the requested collection date. You will then be invoiced for rental after 2 weeks or earlier if you have returned some or all of the crates before then. Account clients will receive invoices after 4 weeks or sooner if product has been returned. We provide 30 days credit from date of invoice to all our clients. We will accept payment by cheque, credit card or BACS payment.

We do not move crates that have contents in. We supply crates and materials handling equipment to carry out a move only. We do work with some of the best Commercial Removal and Logistic Companies in the UK and would be happy to make a recommendation. Alternatively we recommend you visit the British Association of Removers website at www.bar.co.uk